We’re on a mission to Make Automation Work for Everyone. And we’re hiring! Because Zapier is an all-remote company and people can join our workforce from almost any country, our benefit programs and their access/availability differ across the globe.

Hi there!

We’re looking for a sharp, practical, and technology-forward lawyer who thinks like a business operator and is eager to develop across a broad range of legal and business problems. This is a hands-on role anchored in procurement and mid-market commercial work, with opportunities to expand into new areas while rethinking how legal work gets done through AI, automation, and systems thinking. The right person will bring a strong analytical and problem-solving mindset, be eager to learn new areas, and thrive in a fast-paced, technology-forward, and intellectually challenging environment. This position provides a great opportunity to lead efforts to incorporate technology, like automation and AI, into legal operations and practice. You will serve as the team’s day-to-day point person for improving our existing automation and AI workflows and helping build the next ones, working closely with the General Counsel and the rest of the legal team. You will be a member of our legal team and report to the [General Counsel](https://www.linkedin.com/in/chadatlas/).

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

[Our Commitment to Applicants](https://zapier.com/jobs/our-commitment-to-applicants/)

[Culture and Values at Zapier](https://zapier.com/jobs/culture-and-values-at-zapier/)

[Zapier Guide to Remote Work](https://zapier.com/learn/remote-work/)

[Zapier Code of Conduct](https://zapier.com/jobs/zapier-code-of-conduct/)

[Diversity and Inclusivity at Zapier](https://zapier.com/jobs/working-on-diversity-and-inclusivity/)

##

## **About You:**

- **You have exceptional drafting and negotiation skills.**You are experienced at drafting and negotiating a range of inbound and outbound commercial contracts, including technology/cloud agreements, SaaS service agreements, contractor/consulting agreements, events-related agreements, and other business agreements.
- **You can research an unfamiliar regulation and apply strong business judgment to turn it into a practical recommendation.**You have a knack for analyzing and assessing laws, regulations, and policies across multiple jurisdictions to extract the most relevant provisions for the business. You are comfortable with assessing risk and proposing solutions that balance risk with business goals.
- **You love new challenges.** You have experience with, and an enthusiasm and intellectual curiosity for new legal issues. You are a creative thinker who is comfortable with change and ambiguity, and excited to learn areas of the law that may be new to you.
- **You think of yourself as a builder in legal practice.**You see AI not as a one-off tool or a collection of isolated use cases, but as a new way of working. You are excited to integrate AI throughout your day-to-day practice, use it to process and analyze information, and help build and continually improve the systems and workflows through which legal work gets done.
- **You are self-aware and have a high EQ.** You have a positive attitude with a solution-oriented mindset. You work effectively across teams and have strong listening and interpersonal skills.
- **You’re solid at time management.** You are successful at working independently and have a proven track record of prioritizing and managing multiple matters simultaneously in a fast-paced, dynamic, and highly engaged environment. You also recognize when to ask for help or escalate issues.
- **You&#39;re a skilled communicator.**You can take legalese and make it easy to read for a diverse workforce spanning the globe. Zapier is a 100% remote team and writing is our primary means of communication.

## **Qualifications &amp; Experience**

- Juris Doctor degree
- Admitted to practice and in good standing with one or more state bars in the US
- 4-8 years of legal experience across commercial, operational, or general corporate matters
- Combined law firm and in-house experience at a SaaS/technology company preferred, but not required.

## Things You’ll Do:

- Lead responses to legal tickets from teams across Zapier, including from sales, procurement, and HR teams, and escalate to subject matter experts to resolve, as needed.
- Own legal support for procurement, NDAs, and vendor contracts, including intake through Zip and Ironclad. Partner with the procurement team and stakeholder teams across Zapier to draft, review, and negotiate inbound SaaS, service, and consultant/contractor agreements of all types.
- Own day-to-day legal support for mid-market sales deals, including order forms, DPAs, and MSA redlines. Collaborate with Zapier’s commercial counsel on providing effective and efficient legal support to close sales deals.
- Serve as the day-to-day point person for extending the legal team’s existing automations, including NDA and vendor contract review workflows, legal ticketing workflows, and Zip and Ironclad intake. Work closely with the General Counsel and the rest of the legal team to implement technology to improve the quality, efficiency, and effectiveness of our work.
- Support the legal team on other matters as needs arise, including partnering with our employment counsel on personnel-related questions and helping monitor legal developments affecting Zapier, in coordination with internal and external subject-matter experts.
- Advocate for finding and implementing the “right” solution, which is one that is compliant and meets business goals, while remaining committed to our customers, our people, and Zapier’s core values.
- Understand company-wide goals to develop systems, processes, and metrics that support Zapier’s growth.
- Other duties as needed to meet the ongoing needs of the legal team at Zapier.

## **How to Apply**

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We&#39;re looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter\!

Zapier is an equal-opportunity employer and we&#39;re excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone&#39;s identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our [code of conduct](https://zapier.com/jobs/zapier-code-of-conduct) provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers&#39; information and is dedicated to adhering to all applicable data privacy laws. You can [review our privacy policy here](https://zapier.com/legal/data-privacy).

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

## **Application Deadline:**

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

*Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out*[*this resource*](https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0)*for a list of countries where we currently cannot have Zapiens permanently working.*

## Source details

**Department:** Legal

**Compensation:** - USAUSA $174.2K – $261.3K • Offers Equity • Offers Bonus

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

- Competitive: Zapier pays well among the technology sector.
- Equitable: Consistent pay practices; Pay for impact
- Simple: Pay is well understood, and pay practices are built for scale.
- Transparent: Zapiens know how pay works, including how their pay is determined.

A Candidate&#39;s compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills,  abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapiens based on their demonstrated impact on Zapier’s success. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high impact in their current role and level while at Zapier.

For more information on Zapier’s Total Rewards please click [here](https://zapier.com/l/jobs/total-rewards).

Legal Counsel

Our mission
-----------

Equip every developer to build successful products.

A few words
-----------

On the surface, PostHog's products are a bunch of different SaaS tools, which work together better than anyone else's. However, the secret to our success is our long term plan: automate how entire businesses operate by building around the unit they operate on - their customer data.

Critical to making this happen is to deliver each tool without compromise - better, cheaper and with all the customer context in one place. The way to achieve this is very simple - shipping every product that teams use, from day one when there are just two technical cofounders. This is because if we get in with these developers, we're upstream of every need they'll have. The end result is that we can offer all the products in one place, with no need to charge as much as everyone else for each one, and most importantly with perfect quality customer data. An actual perfect 360 customer view.

Even so, it's right to question whether this actually does any good for the world. Are we really in need of better software? And beyond those in the most competitive industries, will perfect customer data actually make a difference to an everyday person's ability to build a successful business?

No and not really. However, that misses the point, unless you understand the secret master plan alluded to below. The strategy of PostHog is to get early stage software teams to use every single customer related product inside our platform, where we can easily generate a perfect customer data record. This means we can learn to configure and automate how all of these tools work. We can simplify the experience of running a business.

Then with each successive product, we can reach a wider and wider market and further simplify the experience of running a business until anyone can do it.

I'd like to address a repeated argument against shipping multiple products, let alone all of them.

### You can build more than a product or two

The world of tech is changing fast.

First, there's just more money at better valuations than when this advice was created. Software companies, us included, have more leverage than ever before - with capital deployed well, we can do more than our predecessors.

Second, software development is far quicker.

Third, we've managed this very well so far.

## Interview Process
Get paid to try working here
We do 2-3 short interviews, then pay you to do some real-life (or close to real-life) work.

PostHog started as open source product analytics.
We've grown into a product & data toolkit, used by 70,000+ teams.

Technical Support Engineer

We're building a community of communities, bringing together developers from many different backgrounds, as well as new developers looking to get involved with open source. We love celebrating everyone who contributes their time to the Supabase mission.

## About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

## About the Role

We are hiring a **AI Platform Engineer** to build the execution layer for Supabase&#39;s internal AI systems.

Supabase is building an AI-native internal operating system: a common way of working across the company where AI carries a meaningful share of the operational load rather than sitting alongside it as an assistant. We are standing up a new central team to build those systems, enable the teams, and embed AI operations throughout the organization. You are the engineer on that team.

The execution layer is yours. You will build the platform that actually runs agents: an event-triggered queue, a headless model-agnostic runtime, durable state so work survives a restart, a human review gate, atomic rollback, and full logging of every prompt, tool call and decision so any run can be reconstructed. You will build the evaluation layer that makes any of it trustworthy, because an agent that cannot be measured cannot be trusted with anything beyond reading. And you will build the agents themselves, across everything from executive reporting down to a layer of agents that watch the platform and improve it.

This is a governance-heavy environment by design, and that is the interesting part of the problem. Agents are risk-tiered from read-only internal data through to external-facing output, with review depth, evaluation requirements and human approval scaling by tier. Some capabilities are permanently off limits: an agent may read and report, it may carry a human-authored update into a system of record once a human consents, and it may initiate contact within a strict budget, but it may never autonomously write a commitment (an owner, a due date, a status) into a shared work system. Your job is to make that structurally impossible rather than merely forbidden.

You will be the only engineer on this platform. You will close open architecture decisions yourself, own the infrastructure end to end, and instrument the system so it reports its own return.

## What You&#39;ll Be Responsible For

In this role, you&#39;ll:

- **Ship the agent platform to production.** An event-triggered queue, a headless model-agnostic runtime (choosing the runtime is an open decision you will close), durable state that survives a failed run, a human review gate, atomic rollback, and complete run logging in the warehouse.
- **Own the evaluation layer, and switch on the gate that depends on it.** Golden suites with behavioral assertions rather than intuition, judge criteria with a written rubric, safety cases that must pass on every run, and a CI gate that blocks a regression from merging. This is the precondition for every agent that does anything beyond read internal data.
- **Build and register the agent portfolio.** Reporting, drafting, linting, triage and question-answering agents across the executive, team-lead and individual-contributor layers, plus a meta layer that observes the platform and improves it.
- **Enforce governance in code.** Risk tiers the pipeline actually enforces, least-privilege credentials per agent, tool-permission gates, a decision audit log, and autonomy classes where the dangerous class has no code path rather than a warning label. Nothing runs without a registered owner, tier, tool grant and human gate.
- **Design how the system contacts people.** A hard interruption budget per person, message bundling instead of a stream of pings, and a structure that gives something useful before it asks for anything. Adoption depends on this more than on any other single design choice.
- **Own the platform tooling.** The compiler and validator, inventory integrity, and the paths that distribute context and capabilities into the repositories and chat surfaces where work happens.
- **Compute the operating measures from production data.** A pipeline from raw system activity through to a computed maturity grade per team, defensible enough that a team can dispute the result and be answered with the query rather than an opinion.
- **Instrument the platform&#39;s own return.** A ledger that logs the work each agent absorbs and computes the monthly figure, so the value of the system is a measurement rather than a claim.

## How You&#39;ll Think

### Recursive Thinking

You build the generator, not the artifact. When you need thirty agents, you do not write thirty agents; you build the inventory, the compiler and the distribution path that makes the thirty-first cost an afternoon, then a meta layer whose job is to watch the platform, find its drift and file the fix.

The evaluation layer is the same move applied to trust. You are not checking whether one agent is correct today. You are building the machine that decides whether every future agent is allowed to ship, which means the suite has to be right in a way the agent does not, and the thing that grades has to be graded too.

### Inversion Thinking

You start from the failure and work backward to the design. The rule is that an agent may never autonomously write a commitment into a shared work system. The weak implementation is an instruction in a prompt. The strong one is that the credential in the agent&#39;s tool grant physically cannot set an owner, a due date or a status, so no amount of clever input, prompt injection or model error produces the forbidden write. You reach for the second one first.

Same for evaluation. Before writing a suite you enumerate how the agent can be wrong: an update that invents progress that did not happen, one that quotes a private channel into a public digest, one that is accurate and reads as an accusation, one that credits the wrong person. Then the suite is that list, each case caught before the agent ships rather than after it embarrasses someone.

### AI-Native Execution

You use agentic tools on real work, in files and repositories, with the same rigor you apply to anything else you ship. You have a setup of your own and can describe it mechanically: what triggers it, what it is allowed to touch, where the human approves, what it logs, and how you found out the one time it went wrong.

That experience is this job, generalized. You are building for async engineers across 40+ countries who will judge the platform by whether it saves them an hour or costs them one, so you are your own first user and your own harshest reviewer.

## You Might Be a Good Fit If You

### Must Have

- **Have shipped production LLM agent systems that other people depended on.** Not demos, not internal showcases. Systems with operational history, real users and at least one incident you can talk through. Prompt engineering on its own does not clear this bar.
- **Design evaluations, not spot checks.** You build golden sets, write behavioral assertions, define judge rubrics, set pass thresholds and gate CI on the result. You can explain why &quot;we reviewed a bunch of outputs and they looked good&quot; is not evaluation.
- **Have done deep API work against the systems work actually lives in**, and have authored MCP servers. You know the specific failure modes of those APIs, not just that they exist.
- **Own infrastructure end to end** in Python on GCP, with a cloud warehouse and infrastructure as code. You provision, deploy, monitor and roll back your own systems, and you close architecture decisions rather than routing them onward.
- **Have taste about how software contacts humans.** You treat every notification as spending a limited amount of trust.

### Strong Signal

- **Public work in this space.** An open-source agent framework, an MCP server, an evaluation harness, or writing on agent reliability that other practitioners cite.
- **LLM observability and cost instrumentation.** Tracing agent runs, attributing spend per run, and building the queries that turn raw logs into a report someone acts on.
- **You have built an internal platform that non-engineers adopted voluntarily**, and can describe what you changed after watching them use it.

## What Success Looks Like

- **The platform is boring.** Agents run on a schedule and on events, state survives restarts, failed runs roll back cleanly, and every run can be reconstructed from its log.
- **Nothing ships unevaluated.** Every registered agent has a real suite with safety cases, the gate blocks regressions, and when someone challenges an output the answer is a test case rather than an argument.
- **The dangerous action is impossible, not discouraged.** An audit of any agent&#39;s credentials shows it cannot perform the writes it is not allowed to perform, and the audit log makes every consequential decision traceable.
- **Teams pull the platform instead of being pushed.** Agents get adopted because the reports are useful and the contact is rare and well-timed, and each team ends up with at least one workflow that runs automatically.
- **The platform reports its own value.** The work absorbed is measured and published, so the case for expanding it is made with data rather than enthusiasm.

### **What We Offer**

- **Fully Remote**

  We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- **ESOP**

  Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- **Tech Allowance**

  Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- **Health Benefits**

  Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- **Annual Off-Sites**

  Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- **Flexible Work**

  We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- **Professional Development**

  Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

### **About the Team**

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

AI Platform Engineer

**The banking app made for you**

Manage your money with products designed to make finances easier.

Dave is one of the leading US neobanks and a pioneer in financial services, using disruptive technology to provide best in class banking services to millions of members at a fraction of the cost compared to incumbents. The anchor of our banking value proposition, ExtraCash, provides up to $500 of short term, interest free advances to members within minutes of joining. The speed to value, access and pricing of ExtraCash compared to traditional overdraft sets us apart from incumbents and is a key to our strategy to efficiently acquire transacting Dave debit card members.


Dave is one of the leading US neobanks and a pioneer in financial services, using disruptive technology to provide best in class banking services to millions of members at a fraction of the cost compared to incumbents. The anchor of our banking value proposition, ExtraCash, provides up to $500 of short term, interest free advances to members within minutes of joining. The speed to value, access and pricing of ExtraCash compared to traditional overdraft sets us apart from incumbents and is a key to our strategy to efficiently acquire transacting Dave debit card members.

# **Dave vs. Goliath. We’re Dave.**

Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.

Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.

## **The Opportunity**

Dave is growing fast and the member base is growing with it. As more people choose Dave over traditional banking, the feedback loop that helps us understand their experience needs to be sharper, more structured, and more connected to the decisions that drive the business. That&#39;s what this role builds.

As Sr. Member Experience Manager, you&#39;ll own the Voice of Customer program and shape how Dave listens to, understands, and acts on member signals across every touchpoint. This isn&#39;t a &quot;compile the feedback&quot; role. You&#39;ll be the person translating what millions of members are experiencing into the structured, data backed case that gets in front of Product and Leadership and actually changes things.

The work sits at a real intersection. You&#39;ll tie member sentiment to business outcomes like retention, engagement, and revenue, and make the argument that doing right by the member and growing the business are the same goal. At Dave they are. This role is how we make sure that case gets made consistently, on a regular cadence, with the numbers to back it up.

If you want a high-visibility IC role where your work shapes product decisions and your voice carries weight across the org, this is it.

## **What You&#39;ll Do**

***Voice of Customer Program***

You are the voice of the customer within Dave. You own how member signals get turned into something the Dave team can act on. That means pulling input from every customer contact support data, app reviews, social conversations, community feedback, and surveys, including App Store and Google Play reviews and public social conversations. You decide what gets tracked, how it&#39;s measured, and when something is significant enough to escalate, including routing anything with reputational or policy circumvention risk to Complaints/Resolve so they can move fast.

You&#39;ll build a structured, recurring rhythm for surfacing what matters: real-time visibility into issues and trend shifts as they happen, a monthly deep dive with Research into one specific friction area affecting members, and a periodic review of the biggest unresolved issues that you bring to Product and use to keep Leadership current. Each cycle produces a clear problem statement, not just a data dump, and you keep a running backlog so patterns don&#39;t disappear just because they miss a cycle.

The readouts you deliver aren&#39;t a complaints list. They&#39;re a business case. A spike in a friction category is a churn signal. A recurring drop-off in a core flow means members are transacting less or leaving. You&#39;ll tie what you&#39;re hearing to the metrics that matter, retention, engagement, revenue, and member growth, and you&#39;ll partner with Member Insights and Data Analytics so the signal you&#39;re surfacing feeds the classifiers and dashboards the rest of MS&amp;O relies on, not just your own readouts.

Doing right by the member and making the business case are the same argument here. Members who trust the product stay longer, transact more, and tell others.

***Product Feedback and Member Advocacy***

When member signals point to a product gap, you build the case and bring it to Product in a way PMs can prioritize: a clear problem statement written from the member&#39;s perspective, backed by data, with a recommendation behind it.

You&#39;re also the member&#39;s advocate in the room. That means showing up prepared, defending the friction point with specifics, adjusting when new information comes in, and helping the group reach a better decision because the member&#39;s perspective was actually represented. You&#39;re not there to report back. You&#39;re there to move the outcome.

Dogfooding is part of how you stay credible in those conversations. You&#39;ll use Dave&#39;s products regularly and test new launches before they go out, so you know firsthand what the experience feels like before members do.

***Cross-Functional Work***

You&#39;ll represent the member&#39;s perspective across Product, Engineering, Operations, Marketing, Legal and Compliance, running the recurring syncs with product teams that keep pain points and open issues moving, and helping facilitate the forums where broader member experience initiatives get assigned an owner instead of stalling between meetings.

## **What You&#39;ll Need**

- Five or more years in member experience, Voice of Customer, customer insights, or CX with real program ownership
- A proactive and curious mindset with a natural drive to investigate patterns, identify opportunities, and improve the member experience.
- Experience gathering signals from multiple touchpoints, including app store reviews and public social conversation, and turning them into structured, actionable recommendations
- Strong judgment in separating isolated feedback from meaningful trends and determining when deeper analysis, escalation, or action is needed.
- Working fluency with Mode, Looker, or similar tools to independently build and defend a data-backed case
- Comfort leveraging AI tools such as Anthropic, OpenAI, and Gemini to guide research, synthesize feedback, identify patterns, and strengthen analysis.
- Comfort in cross-functional product conversations where you&#39;ve made the member&#39;s case in a PM setting
- Experience advocating for agent-level tools, workflows, and product improvements that reduce friction, improve efficiency, and strengthen the member experience.
- A track record of building trusted relationships and influencing stakeholders across Product, Engineering, Operations, Marketing, Compliance, Research, and Data.
- Strong written communication: clear problem statements, crisp readouts, recommendations that get used
- Confidence speaking up, challenging assumptions respectfully, and calling out the obvious when needed to create clarity or resolve misalignment.
- Strong written and verbal communication with the ability to turn complex findings into clear problem statements, concise readouts, and actionable recommendations.
- The ability to move work forward without direct authority while navigating competing priorities and maintaining cross-functional alignment.
- Strong organizational skills with the ability to document decisions, maintain action items, track owners and deadlines, and ensure follow-through.

## **Bonus Points**

- Experience running a formal VoC or community engagement program
- Background in fintech or consumer financial services
- Familiarity with QA or contact center operations
- Experience in an agile product environment
- Comfort with tools like Mode, Looker, Zendesk, or Rippit (MaestroQA)

*Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.*

**Why you’ll love working here:**

At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.

**A few of our benefits &amp; perks**:

💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals

💻 Flexible hours and virtual-first work culture with a home office stipend

🏥 Premium Medical, Dental, and Vision Insurance plans

👶 Generous paid parental and caregiver leave

💰 401(k) savings plan with matching contributions

📈 Financial advisor and financial wellness support

🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break

🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team

Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant&#39;s criminal history.

\#LI-REMOTE

Sr. Member Experience Manager

We are the first database platform that's best for serverless designed specifically with the developer in mind. Our products are loved by developers, builders, scalers, and creators alike. We harness the power of open source allowing unlimited scaling. No one else combines scalability and the developer experience like we do. 

The database market is the most sought after in the VC space and it became a $60 billion business by the end of 2022. The pace of innovation is mind-blowing. The opportunity is massive. 

Created by the people who built the infrastructure at Twitter, Instagram, GitHub, and Slack. PlanetScale is a series C start-up with over $100 million in funding raised; and backed by leading VC companies like a16z, SignalFire, Insight Partners, and Kleiner Perkins.

We are just getting started!

PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.

PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn&#39;t be higher.

We&#39;re looking for a Brand Designer to help shape and evolve the visual identity of PlanetScale across all touchpoints. In this role, you&#39;ll be a key member of our Marketing team, translating complex technical concepts into compelling visual stories that resonate with developers and technical decision-makers. You&#39;ll craft everything from in-person event experiences to web graphics, merch designs, and creative website assets that make databases feel exciting.

## What&#39;s the job to be done?

**Visual Brand Development**

- Design web graphics including technical diagrams, illustrations, and interactive visual assets that simplify complex database concepts.
- Create compelling visual systems for campaigns, product launches, and marketing initiatives.
- Design for multiple formats and contexts: digital, print, experiential, and merchandise.

**In-Person Experiences**

- Design booth graphics, signage, and environmental branding for conferences, meetups, and community events.
- Collaborate with the events team to create memorable, on-brand experiences that stand out
- Design merch that developers actually want to wear and use.
- Create branded collateral including banners, posters, stickers, and promotional materials.

**Website and Digital Assets**

- Design creative website components and landing pages.
- Design data visualizations and technical diagrams that make complex information accessible.
- Create social media graphics, blog post imagery, and other digital marketing assets.
- Develop templates and design systems that enable the team to move quickly.

**Brand Evolution**

- Collaborate with marketing leadership to evolve and expand the PlanetScale brand identity.
- Explore new visual directions while maintaining brand coherence.
- Document design decisions and maintain brand guidelines.

## These attributes best describe you.

- A strong portfolio demonstrating versatile design skills across digital, print, and experiential design.
- Deep understanding of design fundamentals: typography, color, composition, and visual hierarchy.
- You&#39;ve figured out where AI actually helps in a design workflow and built process around it.
- Comfortable working in both brand and production modes. You can think big picture and execute in the details.
- Strong communication skills with the ability to both articulate design decisions and understand direction.
- Self-directed and able to manage multiple projects with competing deadlines.
- Collaborative spirit with the ability to incorporate feedback while maintaining creative vision.

## What else will help you be successful.

- Experience designing for technical or developer-focused brands.
- Proficiency in Figma, Adobe Creative Suite, and other design tools.
- Comfortable using AI to build a working first draft of a page rather than handing off a static mockup.
- Understanding of design systems and component-based thinking.
- Enthusiasm for learning about databases, infrastructure, and developer tools.

## Why PlanetScale

We&#39;re redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Brand Designer, you&#39;ll help shape how developers and engineering leaders perceive and interact with PlanetScale, translating the power of our platform into visual experiences that inspire and inform. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.

At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.

If you have a disability, please let us know if there&#39;s any way we can make the interview process better for you; we&#39;re happy to accommodate\!

## Total Compensation and Pay Transparency

An employee&#39;s total compensation consists of base salary + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.

**Base salary range:** $170,000 - $220,000 USD

Brand Designer

TeamLogic IT is a national provider of technology solutions that businesses rely on for best-in-class Managed IT Services. Their core mission is to leverage technology to their clients' advantage, filling the void in the market for a trusted technology advisor. [](https://www.teamlogicit.com/company-info/)


Local offices provide clients with the following services, delivered by highly skilled technicians with personalized service:

-   Managed IT Services
-   Email Management
-   Networking Services
-   Backup & Recovery
-   Cloud
-   Mobility
-   Business Continuity
-   VoIP Phone Systems
-   Cybersecurity
-   Hardware & Software
-   Relocation Services
-   Project Consultation

TeamLogic IT is a national provider of technology solutions that businesses rely on for best-in-class Managed IT Services. Their core mission is to leverage technology to their clients' advantage, filling the void in the market for a trusted technology advisor.

What we offer you
====================

-   Daily Sales Training & 1-1 coaching

-   Professional Skill Development *(leadership, business strategy, marketing, etc.)*

-   Performance based career growth (the best get promoted)

-   Access to our team of A-Players

-   commissions

What we expect from you
========================

### Responsibilities

-   High work ethic *(Monday-Saturday)*

-   Follow our proven sales process

-   Train with your coach daily

-   200+ Dials per day

-   Manage your pipeline & follow up properly

-   Admin work for data collection

-   Be a team player

### Results

-   5 sets per day

-   70% show rate

-   Minimum of 13 closes per month

### Requirements

-   6mo+ experience in an SDR/BDR role *OR* sold products for your own business

-   Self-sufficient and able to properly manage one's own time

-   Open to learning new processes in sales

-   Exceptional over the phone (this is a requirement)

-   Excellent communication skills in English

Sales Development Representative (Setter)


Lloyd & Mousilli is a fully distributed business and technology law firm serving clients across the United States and over 27 countries. We focus on early stage startups and growth stage companies across intellectual property, technology law, transactions and disputes.

Customer Service and Detail Oriented - maybe you've been a server in a busy restaurant and are known for never getting an order wrong and staying positive during the busiest times of day so customers ask for you when they come back

## What We're Looking For

-   Customer Service and Detail Oriented - maybe you've been a server in a busy restaurant and are known for never getting an order wrong and staying positive during the busiest times of day so customers ask for you when they come back
-   Enjoys a balance of a communications and documentation based responsibilities - this is a front lines remote receptionist like position that also handles the internal follow through
-   Excellent written and verbal English; professional Spanish communication skills
-   Strong organizational skills and attention to detail
-   Comfortable working independently in a remote environment

## What You'll Do - Operations Assistant

-   Manage general inbound communications across phone, email, web forms, and chat
-   Respond to inquiries using approved templates and communication guidelines
-   Log, categorize, and route inquiries accurately within internal systems
-   Schedule consultations and send confirmations, reminders, and follow-ups
-   Support client intake and onboarding workflows by collecting required non-legal information
-   Monitor intake queues to ensure timely responses and proper follow-through
-   Assist with billing, payment, and administrative operational tasks as assigned
-   Support senior operations team members with day-to-day operational needs
-   Escalate urgent issues, questions, or exceptions to the appropriate team member

# APPLY: SEND EMAIL WITH RESUME AND COVER LETTER

megan@lloydmousilli.com
We need to receive a resume via email and a cover letter that makes it clear the description of the position was reviewed.

There will be a single round of video conference interviews prior to making a decision. 

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